Policies

In order to protect each other, it’s important to have a full understanding of the product your are purchasing and the policies Six Siblings Studio uses when creating and distributing these products. 

If a questions is not answered, please feel free to contact me and I will do my best to answer your question!

*Please know before buying* all my earrings are hand made, from scratch, and with that there might be slight imperfections. I try my absolute best to eliminate bubbles and markings HOWEVER because they are handmade it is impossible to make them blemish free. I will never send out earrings with large imperfections, but I also believe handmade means KNOWING and being proud of the slight imperfections. This is my art, if you like pieces that are different and tell a story then you are in the right place!

My earrings are either MADE TO ORDER or PRE MADE and listed on this site. If you are purchasing a made to order piece, it will 5-10 business days yo create and ship your items. These earrings will be created in order of purchase. 

If you are purchasing a pre made pair off earrings ONLY (no made to order earrings in your purchase) these will be shipped within 1-2 business days. 

RETURNS and EXCHANGES

Returns for damaged earrings are accepted within 30 days of purchase other damaged returns will be met on a case to case basis. If you are not happy with a purchase, exchanges are accepted within 5 days after receiving your product. With custom pieces no returns are accepted. If you are returning due to damage you can only receive a duplicate of your previous order. Please note we send out returns/exchanges 7 business days after receiving the original pair.

Please email for return address.

Polymer clay is very durable and even bendable HOWEVER  please do not bend your earrings. I understand that accidents do happen so if for some reason you break your earrings please contact me. I will review on a case by case basis.

 

 

 

 

 

*DUE TO THE COMPETITIVENESS DURING RESTOCKS ORDERS CANNOT BE CANCELED AFTER PURCHASE. SUCH AN INCONVENIENCE CAUSES OTHERS WHO WANTED EARRINGS TO MISS OUT AND CAUSES THIS SMALL BUSINESS TO LOSE MONEY*